Terms of Use & Privacy Policy

Last Updated: April 16, 2026

Terms of Use

Welcome to VanillaGift.com. These Terms of Use govern your access to and use of the Vanilla Gift website, mobile applications, and services. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing, or using VanillaGift.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old and a resident of the United States to purchase or use Vanilla Visa Gift Cards. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Gift Card Terms

Vanilla Visa Gift Cards are prepaid cards that can be used anywhere Visa debit cards are accepted. The following terms apply:

Gift cards are not redeemable for cash except where required by law
Gift cards cannot be used for recurring billing or at ATMs
Gift cards are valid only in the United States
Gift cards expire 9 years from the date of purchase
A monthly maintenance fee may apply after 12 months of inactivity

4. Fees and Charges

A purchase fee applies to each gift card purchase. This fee varies based on the card value and is displayed at checkout. Shipping fees may also apply for physical gift cards.

5. Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. Prohibited activities include:

Fraudulent or unauthorized transactions
Money laundering or illegal activities
Reselling gift cards without authorization
Attempting to circumvent security measures

6. Intellectual Property

All content on VanillaGift.com, including text, graphics, logos, images, and software, is the property of Vanilla Gift or its licensors and is protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, Vanilla Gift shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

8. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Vanilla Gift Customer Service
Email: support@vanillagift.com
Phone: 1-800-571-1376
Address: P.O. Box 826, Fortson, GA 31808

Last Updated: April 16, 2026

Privacy Policy

Vanilla Gift is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Purchase gift cards
Sign up for our newsletter
Contact customer service
Participate in promotions or surveys

This information may include your name, email address, phone number, mailing address, payment information, and purchase history.

2. How We Use Your Information

We use the information we collect to:

Process your transactions and send order confirmations
Provide customer support and respond to inquiries
Send promotional emails and marketing communications (with your consent)
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our business
Payment processors to complete transactions
Law enforcement when required by law
Business partners with your consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and review your personal data
Request correction of inaccurate information
Request deletion of your personal data
Opt-out of marketing communications
Request restriction of processing

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vanilla Gift Privacy Office
Email: privacy@vanillagift.com
Phone: 1-800-571-1376
Address: P.O. Box 826, Fortson, GA 31808